It's not the magic that makes it work; it's the way we work that makes it magic.
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadershipthe kind that inspires employees, delights customers, and achieves extraordinary business results.
No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world's number one vacation destination. But as Lee demonstrates, great leadership isn't about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include:
Everyone is important.
Make your people your brand.
Burn the free fuel: appreciation, recognition, and encouragement.
Give people a purpose, not just a job.
Combining surprising business wisdom with insightful and entertaining stories from Lee's four decades on the front lines of some of the world's best-run companies, Creating Magic shows all of us from small business owners to managers at every level how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.
About the Author:
When Lee Cockerell announced his retirement on July 28, 2006 it marked the beginning of a new adventure for the former Executive Vice President of Operations for the Walt Disney World' Resort. "As the Senior Operating Executive for nine years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and a sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.'
Shows the magic in leadership and the leadership in magic! Read this book!
-Marshall Goldsmith, New York Times best-selling author of What Got You Here Won't Get You There, winner of the Harold Longman Award for Business Book of the Year.
In Creating Magic, Lee Cockerell delivers his ideas about leadership in a common sense way that can really reach people and help them improve their effectiveness at work, at home, and in their communities. His valuable leadership strategies and remarkable Disney stories will ring true for everyone who reads this book.
Ken Blanchard, coauthor of The One Minute Manager and The One Minute Entrepreneur
"Elegant in its simplicity and practicality, Lee has distilled many powerful leadership strategies into the lessons many of us learned as children. They are no less relevant to our working lives. At its core, Creating Magic is a collection of stories that reminds us to demonstrate care and respect for every member of the team and to focus our efforts not our ourselves but on the people we lead."
-George Bodenheimer, President, ESPN, Inc and ABC Sports
Lee's common sense principles and down to earth storytelling is refreshing. His book will help leaders and managers at all levels become better in all parts of their lives."
Lee Huebner, Director of the School of Media and Public Affairs, Georgetown University.